Many of the products we carry offer exceptional warranties and the manufacturers have various networks of authorized repair technicians. If you have a problem with an item that you purchased from us, give us a call at (805)-285-8228 or email us at firstname.lastname@example.org and we will be happy to help you troubleshoot or to connect you with the appropriate manufacturer.
The best way to make changes to an order after it is placed is to call us at (805)-285-2618. We try to process orders quickly so that you can receive your order in as little time as possible. Our warehouse could begin routing, boxing, and shipping your order within 24 hours of it being being placed. Contacting us via phone right away will ensure we can modify your order before it has been packaged and shipped. If you do not reach us, please email us at email@example.com or leave a voicemail so that we can return your call as soon as possible.
If you did not receive a confirmation email, make sure to check your spam folder (and also the “Promotions” tab in Gmail). If you still can’t find it, a copy of your order is accessible on our site by clicking "Order Status" in the upper right hand corner. If you've created an account, an entire order history is available by signing in to "My Account." By being an account holder, you also get to take part in the free Rewards program and other cool features. If you have any questions or would still prefer an email, please contact us at firstname.lastname@example.org to request that y our invoice be resent.
An order is put into "canceled" status if there is any problem with the form of payment. The payment status will also reflect this information. If your order was completed correctly, the order page will notify you that your order was a success and you will receive an email confirmation of the order, along with confirmation of payment. Please email us at email@example.com if you have any questions.
Order Status can be foun d in the upper left-hand corner of our site. You will need your order number, as well as the email address used for billing. Your order number was provided at the time you completed your order and is also listed on the confirmation email.