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Warranty Info

Effective Date: 7/24/23

TheBBQHQ, Inc. (hereinafter referred to as "TheBBQHQ") provides the following warranty disclaimer regarding its own line of products:

  1. Limited Warranty: TheBBQHQ warrants its own products to be free from defects in material and workmanship under normal use and service for a period of one year from the date of purchase. This warranty is applicable only to products manufactured and sold by TheBBQHQ.

  2. Exclusive Warranty: This warranty is exclusive and applies solely to TheBBQHQ's own products. It does not extend to products sold by other manufacturers or third-party vendors, even if they are purchased through TheBBQHQ.

  3. Exclusions: This warranty does not cover damages resulting from misuse, negligence, accident, modification, improper installation, unauthorized repairs, or any other circumstances beyond TheBBQHQ's control.

  4. Limited Remedies: In the event of a valid warranty claim, TheBBQHQ's sole obligation and the customer's exclusive remedy shall be, at TheBBQHQ's discretion, repair, replacement, or refund of the purchase price for the defective product.

  5. No Other Warranties: Except for this limited warranty, TheBBQHQ disclaims all other warranties, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

  6. No Liability for Consequential Damages: TheBBQHQ shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from the use or inability to use its products, regardless of the cause of action, even if TheBBQHQ has been advised of the possibility of such damages.

  7. Proof of Purchase: Customers must retain and provide a valid proof of purchase, such as a sales receipt, when making a warranty claim.

  8. Return of Defective Product: TheBBQHQ may require the return of the defective product for inspection and verification purposes before approving any warranty claim.

  9. State Laws: Some states or jurisdictions do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages. Therefore, the above limitations or exclusions may not apply to you.

By using or purchasing products from TheBBQHQ, you acknowledge that you have read, understood, and agreed to the terms of this warranty disclaimer.

For any questions or warranty inquiries, please contact TheBBQHQ at



Third-Party Products

Please read this Warranty Disclaimer carefully before using or purchasing any products from TheBBQHQ. By using or purchasing our products, you acknowledge and agree to the terms and conditions stated herein.

  1. Warranty Disclaimer: TheBBQHQ does not provide any express warranties for the products we sell. All warranties, whether express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose, are hereby disclaimed to the fullest extent permitted by applicable law.

  2. Manufacturer's Warranty: All 3rd party products sold by TheBBQHQ are covered by the respective manufacturer's warranty, if any. Any warranty claims or issues pertaining to product defects, malfunctions, or performance must be addressed directly with the manufacturer in accordance with their stated warranty policies and procedures. TheBBQHQ does not assume any responsibility or liability for warranty claims or repairs.

  3. Disclaimer of Liability: In no event shall TheBBQHQ, its employees, directors, officers, or affiliates be liable for any direct, indirect, incidental, special, exemplary, or consequential damages arising out of or in connection with the use or performance of the products purchased through our company. This includes, but is not limited to, damages for loss of profits, data, business, goodwill, or other intangible losses, even if TheBBQHQ has been advised of the possibility of such damages.

  4. Product Inspection and Acceptance: Upon receipt of any product purchased from TheBBQHQ, it is the responsibility of the customer to inspect the product for any defects or issues. If any defects or issues are identified, the customer must notify the manufacturer directly in accordance with their warranty terms.

  5. Limitation of Remedies: If a product defect or issue arises during the warranty period provided by the manufacturer, the customer's sole and exclusive remedy shall be in accordance with the manufacturer's warranty policy.

  6. Modification of Disclaimer: TheBBQHQ reserves the right to modify, amend, or update this Warranty Disclaimer at any time without prior notice. Any changes will be effective immediately upon posting the updated version on our website.

By using or purchasing products from TheBBQHQ, you acknowledge and agree to be bound by this Warranty Disclaimer. If you do not agree with the terms and conditions stated herein, please refrain from using our products or making any purchases from our company.

If you have any questions or require further information regarding our warranty policy, please contact the manufacturer of the product directly.

Thank you for your understanding and cooperation.

Below you will find warranty links to various brand smoker/grills warranty pages. Please choose your products brand to find out more about your warranty options.


Warranty Information for Your Smoker/Grill

Camp Chef:


Green Mountain Grills:


Meadow Creek:




Pitts and Spitts:


Pitt Barrel:


PK Grills:


Smokin Brothers:


Twin Eagles: